The QED Group LLC dba Q2 Impact (Q2I) is a global boutique consulting firm with more than 25 years of experience providing data-driven and insightful solutions for government clients in close to 100 countries. We are passionate about transforming lives through knowledge-based solutions; leveraging deep expertise in monitoring, evaluation, and learning, we help our clients collect, analyze, visualize, and ultimately use data in more effective ways to sustainably address complex global challenges. Using innovative and evidence-based learning and organizational development approaches, we help our clients use the insights we’ve provided. Our work maximizes results using cutting-edge technologies and innovation, organizational development, and evidence-based decision-making.

Q2I is pleased to implement the five-year (2024-2029) United States Agency for International Development (USAID)-funded Papua New Guinea (PNG) Peace Project. Q2I is dedicated to creating a dynamic peacebuilding paradigm, deeply rooted in the complex terrains of Hela and Morobe provinces. Our methodology is anchored in a data-centric collaborating, learning, and adapting (CLA) approach leveraging real-time data and active stakeholder engagement to tailor adaptability and learning in conflict-sensitive environments. Q2I understands that a cross-sectoral approach to peacebuilding and leveraging local partnerships are key to addressing drivers of fragility including applying lessons learned from locally-led community peacebuilding initiatives driven by women and youth.

Q2I is seeking a dedicated and experienced Human Resources (HR) Manager, who will provide day-to-day HR support to the USAID PNG Peace Project team, maintaining compliance in the areas of recruitment, benefits, compensation, employee relations, onboarding, and separation.

PRIMARY RESPONSIBILITIES

• Lead local recruitment and support TCN/USN recruitment as needed, adhering to Papua New Guinean, USAID, and Q2I recruitment practices and procedures.
• Identify staff vacancies, recruit and interview candidates, contact candidate references, and perform work history authentication along with background checks for select applicants.
• Issue employment contracts and onboard new employees, providing comprehensive information and training on policies, job duties, working conditions, wages, benefits, and professional development opportunities.
• Process, verify, and maintain documentation in accordance with Q2I policies relating to personnel activities, including recruitment, training, safeguarding, grievances, and performance evaluations.
• Clarify roles, responsibilities, and reporting lines, and redesign job descriptions as needed.
• Contribute to, strengthen, and implement staffing plan informed by organizational structure and workflow analysis (integrating systems, reconciling pay bands, professional development and skills strengthening, knowledge transfer).
• Maintain and manage compliance issues relating to benefits, compensation, employment contracts, employee relations, onboarding and separation, and recruitment.
• Administer compensation, benefits, and performance management systems, health and safety protocols, and team building and wellness programs.
• Advise supervisors on all organizational policy matters, including equal employment opportunity, safeguarding and do no harm, prevention of sexual harassment, anti-discrimination, anti-trafficking, and fraud and abuse prevention.
• Coordinate with senior leadership to streamline and organize staff meetings and committees, clarify purposes, and ensure appropriate attendance.
• Support staff with scheduling and arranging travel, local transport, accommodation, and other facilities.
• Serve as a link between management and employees by handling questions, interpreting and administering employment contracts, and helping to resolve work-related problems, including mediating conflict and grievances cases.
• Ensure the proper administration related to personal histories, timely payments of social benefits, and severance payments.
• Conduct exit interviews to identify reasons for employee termination, as well as to identify and suggest areas for improvement.
• Respond to all inquiries related to HR issues.
• Engage in professional development opportunities and continued learning activities to stay up to date on best HR practices and policies.

MINIMUM EDUCATION, EXPERIENCE, SKILLS & QUALIFICATIONS

• Bachelor’s degree in HR, business administration, or other related field.
• At least seven years of experience in HR.
• Ability to create a culture of diversity, inclusion, collaboration, and teamwork.
• Knowledge of current practices, trends, and information affecting the company.
• Detailed working knowledge of local labor law.
• Commitment to developing and staying up to date on company policies, practices, and trends.
• Strong interpersonal and organizational skills, with a problem-solving attitude.
• Adherence to high ethical and confidentiality standards.
• Good working knowledge of record management and absolute discretion.
• Excellent written and verbal communication skills in English required.

REPORTING REQUIREMENTS

This position reports to the Director of Finance and Administration.

BENEFITS OF JOINING Q2 IMPACT

• A dynamic group of professionals with diverse backgrounds and expertise, committed to delivering high-quality results and making a meaningful impact in communities around the world.
• An opportunity to lead and shape a growing firm that has a solid reputation in the industry and is poised for further expansion.
• A chance to work across development, diplomacy, and defense sectors, with a broad portfolio of projects and clients.
• A supportive and inclusive culture that values innovation, excellence, and collaboration.
• Competitive salary and benefits package, including health, dental, and vision insurance, and paid time off.

Join our team at Q2I, where your talents, expertise, and passion can make a difference. Apply today and become part of a dynamic and growing organization.

WORKING CONDITIONS & REQUIRED EQUIPMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working

• Computer (laptop or desktop)
• Printer/Photocopier/Scanner/Fax
• Telephone
• Other (Specify if any)

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The QED Group, LLC is an Equal Opportunity Employer. Women, Minorities, Veterans, and individuals with disabilities are strongly encouraged to apply. AA/V/D. Reasonable accommodation requests will be considered on a case-by-case basis.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.